Privacy policy

Last updated: January 2, 2026

1. Introduction

FiNoPaws Air respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for our waitlist, subscribe to our communications, or otherwise interact with our services.

FiNoPaws Air operates as a pet-first air travel coordination and booking platform. We do not operate aircraft ourselves and act as an intermediary between clients and licensed air carriers.

2. Information We Collect

We may collect the following types of personal data:

a) Personal Information You Provide

  • Name
  • Email address
  • Phone number (if provided)
  • Country of residence
  • Information related to your pet (species, breed, size, travel needs)
  • Travel interest details (routes, timing, preferences)

b) Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Referring URLs

This data is collected via cookies and similar technologies.

3. How We Use Your Information

We use your information to:

  • Build and manage our waitlist and interest database
  • Communicate with you about upcoming routes, services, and updates
  • Respond to inquiries and customer support requests
  • Improve our website, content, and services
  • Analyze demand and plan future routes
  • Comply with legal and regulatory obligations

We do not sell your personal data.

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Your consent (e.g., signing up for emails or waitlist)
  • Legitimate business interests (service improvement, demand analysis)
  • Legal obligations

You may withdraw your consent at any time.

5. Sharing of Information

We may share your data only when necessary and only with:

  • Trusted service providers (e.g., email platforms, website hosting)
  • Potential aviation partners only with your explicit consent and only when relevant to your travel inquiry
  • Legal authorities if required by law

All partners are required to handle your data securely and lawfully.

6. Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Understand user behavior
  • Analyze traffic and performance

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Meet legal, accounting, or reporting requirements

You may request deletion of your data at any time.

8. Your Rights

Depending on your location (especially within the EU), you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent

To exercise these rights, contact us at: finopawsair@gmail.com

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data.

However, no method of transmission over the internet is 100% secure.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those sites.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect data from children.

12. International Data Transfers

Your information may be processed in countries outside your country of residence.

We ensure appropriate safeguards are in place in accordance with applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

14. Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at finopawsair@gmail.com. For the purpose of applicable data protection laws, we are the data controller of your personal information.